Jack Pyle: The Face to Face Maximizer

Leadership communication: 10 tips to manage conflict

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A key leadership communication

skill is

managing conflict

These 10 tips will help to reduce your stress when you are faced with conflict at work, at home or in your community.

1. Recognize that conflict is a normal part of all relationships
2. Seek to fully understand opposing viewpoints
3. Resist an immediate response. Don't strike out immediately to oppose or take sides; it polarizes conflicting positions, making communication difficult
4. Communicate as if a problem is shared, not just "their" problem
5. Be aware of your feelings and keep them under control
6. When conflict becomes intense and emotions strong, sometimes a break is helpful to allow emotions to cool
7. Define and agree on the problem - be specific
8. Keep focused on the most significant issues of the conflict
9. Focus on issues, not people
10. Find those things you can agree on

Learn more about managing conflict

Our whitepaper will give you six steps to managing conflict in your organization. This will make it much easier for you to take a leading role to reduce the stress of conflict for yourself and others. Get the whitepaper by clicking  the button below: