TRAINING PHILOSOPHY

Training without coaching is just entertainment. 

Training with follow up coaching improves ROI.

Business Wire (July 31, 2001) reported: "Xerox Corporation carried out several studies of coaching. They determined that in the absence of follow-up coaching to their training classes, 87 percent of the skills change brought about by the program was lost."

A 1997 study in a public agency described in Public Personnel Management showed that productivity increased an average of 88 percent when coaching was combined with training, compared to a 22 percent improvement from training alone.

Fortune magazine in 2001 reported: "Asked for a conservative estimate for the monetary payoff from the coaching they got, these managers described an average return of more than $100,000, or about six times what the coaching had cost their companies."

The bottom line: You can vastly improve the results of your training investment when you add three months of coaching to reinforce the learning and ensure that the new skills learned will actually be used in the workplace.

» Contact Jack Pyle for information.

Face to Face Matters, Inc. 1560 Little Lake Drive #16 Ann Arbor, MI 48103 517-243-3223